homeNo help available
We're sorry, but there are no help topics for this section.
Policies
Booking Appointments
To ensure you receive your preferred date and time we recommend booking appointments well in advance. A valid Visa or Master Card credit card is required at the time of booking to secure your appointment. For single treatment cancellations, we require a 24 hour notice. For group bookings we require a 48 hour notice. Late cancellations will be subject to a 50% fee of the service price. Full amount of service will be charged for no-shows.
Check-In
We recommend arriving 15 to 20 minutes before your scheduled appointment to ensure you have time to enjoy our facility and to fill out necessary forms. For late arrivals, your appointment may be shortened to allow the stylist or therapist to be on time for their next guest.
Children
We love children, however to ensure the comfort and safety of our clients and staff, unattended children are prohibited on the salon floor.
Cell Phones
To provide our clients with the best possible and relaxing experience, we ask that you turn your cell phone off or place it on silent when receiving any services here at the salon.
Gratuities
Gratuities are not included in the price of services or packages, or marketing offers, however, at your discretion, gratuities are graciously accepted by staff. If you wish to show appreciation for a job well done or service enjoyed, gratuity envelopes are available at the front desk when you check out.